Has anyone been able to figure out if there is a way for EPIC to not flag the VL results in bold red if it is detected but not quantifiable? Our lab tells us that is it not possible to remove the flag based on the VL level and if they remove it completely it would affect those results with quantifiable VL.
Many of our patients have raised concerns about how the bold red characters create a lot of anxiety despite the fact that it is below level of quantification.
We've spent a great deal of time explaining the cutoffs for what's considered undetectable per PARTNERS trial, but there is still a lot of discontent about the way this comes up in their results.

Thanks for your thoughts
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Ruth Serrano
San Antonio TX
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