Hello,
I am looking for different ways to make check-in seamless for those that are coming into the clinic as walk-in patients wanting STD testing.
We are otherwise mostly a scheduled appt clinic.
We have tried several different ways to make it as discrete and comfortable as possible for patients, but are looking into bettering this process if we can.
For example- we've talked about a tear off flyer at the front check-in window that a patient could take a tear off from and hand to the front desk staff so they don't have to say they are here for STD testing out loud. There are concerns, however, that no one would see/read the flyer prior to checking in or that others in the waiting room may see them tearing it off.
I am curious how others are doing this that has been working best, or if anyone has suggestions?
Thanks.
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Kelsey Elliott
Home PA
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